Product Returns

 

Returns will not be accepted for credit if not in original condition, or if merchandise has been installed or uncrated. Used items may not be returned.

RETURNS: All returns must be approved by Beach Barber & Beauty before they are returned and must be accompanied by Return Authorization (RA) number. No return will be accepted without a Return Authorization number (RA) and will be issued based on the manufacturers return policy.

CLAIMS: All merchandise is inspected prior to shipment. All claims for merchandise received not in accordance with acknowledgment must be made within three (3) business days of their receipt.

All claims for damaged merchandise must be filed with the carrier and not Beach Barber & Beauty

All merchandise damaged or shortage must be noted on the bill of lading delivery receipt and claims must be filed in writing with the carrier together with all supporting documents. All concealed damage must be reported to the carrier immediately upon discovery with a request for inspection. If more than ten (10) days after delivery, reasonable evidence must be submitted to the carrier to show that damage could not have occurred after delivery. Beach Barber & Beauty is not responsible for damages to product caused by service personnel such as plumbers, electricians, and carpenters.

Once we've received, INSPECTED and/or repackaged the item(s), you will receive credit back for the price of the original product, less any applicable shipping or restocking fees. 

Please review the terms and conditions web page for additional information.